Trusted. Local. Independent.

States

We’ve built our insurance agency around understanding what you need and what’s important for your family or business to protect.  That’s why we work with a wide range of insurance companies and products to meet your specific needs, including customized coverages.

We don’t work for the insurance company, we work for you.

States Where We Provide Insurance Services.

Give us a call: 423-709-9010

AL AK AZ AR CA CO CT DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY DC

From Our Clients

Find out why families and businesses in Cleveland and across Tennessee count on Burnside Insurance Group to protect what matters most.

  • Katrin’s Avatar Katrin ★☆☆☆☆ 9 months ago
    The company’s communication with customers is extremely poor. All notifications are sent only by regular mail, despite the fact that they have an email address and a phone number.
    After we moved, the payment notice was sent to an old address,
    … More which resulted in me having to drive without insurance for two weeks.
    With this level of service, I chose not to renew my policy and switched to another company — faster, cheaper, and hassle-free.
  • Michael Osmun’s Avatar Michael Osmun ★★★★★ 5 months ago
    Burnside Insurance is THE insurance group! Not only have they saved me thousands on my business policies, but have given me more coverage and secured by business for the future. I highly recommend their agency.
  • Steven Cooke’s Avatar Steven Cooke ★★★★★ 9 months ago
    Doran found great insurance rates for me for multiple vehicles for both commuting and pleasure. The explanation of the policy was clear and easily understood. I highly recommend.
  • Hineni Counseling & Consulting, PLLC’s Avatar Hineni Counseling & Consulting, PLLC ★★★★★ a year ago
    Burnside Insurance Group was a great help in finding the right coverage for our practice. The staff is knowledgeable and thorough with their products and services. We are very thankful for their service to us and the community.
  • Joy Salzlein’s Avatar Joy Salzlein ★★★★★ a year ago
    Burnside Insurance is a locally owned, family run business and it was a pleasure to work with Doran and Alisha. It was great to sit down and understand exactly what my policy covers and how my insurance needs were covered. I can’t imagine … More using another company after having the Burnside experience.

About Burnside Insurance Group

7800+

Clients Served

99%

Customer Satisfaction

20,000+

Policies Written

6+

Years Experience

Burnside Insurance Group

Why Choose Us

At Burnside Insurance Group, we are a people-first independent agency, and that means we serve you. Since 2020, we’ve helped families, individuals, and businesses in our community find the right coverage through honest advice, clear education, and genuine care.

We treat every client the way we’d want our own family treated. Our team brings years of insurance industry and claims experience to every conversation, and we’re committed to building lasting relationships, not just writing policies.

How We Help

Many people end up with policies scattered across different companies and agents, with no one looking at the big picture. We bring it all under one roof. Because we handle personal, commercial, and life insurance, we can review everything together, close coverage gaps, remove overlap, and make sure your protection works as one plan.

Already a Client?

Our relationship doesn’t end once your policy is issued. Current clients can reach our team directly to request proof of insurance or a certificate, make a payment, report a claim, or ask a coverage question. New policy, renewal, or claim, we strive to be there whenever you need us.

View policy service center ›

About our founders

Burnside Insurance Group is an independent, locally owned insurance agency headquartered in Cleveland Tennessee. We help protect homeowners, drivers looking for auto insurance, families in need of life insurance, renters, landlords, businesses, and high value households.

SINCE 2020, Burnside Insurance Group has helped local families and businesses find what every policy should deliver: real peace of mind.

Our promise is simple: “The Key to Your Peace of Mind.” Whether you need coverage for your first car or protection for a growing company, we’ll make sure you have the right coverage at the right price.

Everything we do starts with one question: what is best for the person in front of us? That focus keeps us accountable to our clients and to the community we call home.

Whether you own a rental property or run a growing business, you shouldn’t have to wonder if your policy will hold up when you file a claim. We review your coverage carefully so there are no surprises when it counts.

As a family-run agency, we understand what it takes to protect both a household and a business. We’ll make sure your home is properly covered and that the business you’ve worked so hard to build is protected too.

Burnside Insurance Group

Let's Find the Right Coverage for You

Talk with a local agent in Cleveland or request a free quote. It only takes a few minutes, and there's no obligation.

Get a Free Quote Online

Tell us a little about what you need. We'll compare options from trusted carriers to find your home, auto, life or business coverage.

OR

Call Our Cleveland Office

Prefer to talk it through? Our licensed agents live and work in Cleveland, TN, and they'll walk you through your options one-on-one.