We are in the business of helping people.

At our insurance agency, we want to protect the clients we work with just like we protect our own family members. Your peace of mind is our priority.

By the Numbers

In more ways than one, insurance is a numbers game. Burnside Insurance Group has the experience and expertise to properly protect your business or family for years to come.

6+
Years Experience
99%
Customer Satisfaction
6
Team Members
20,000+
Policies Written

Our Mission

At Burnside Insurance Group LLC, our mission is to help you find comprehensive insurance coverage to meet your needs, no matter what. We strive to be there for you.

As an independent agency, our goal is to help our clients and community find the insurance coverage they need. Whether you’re an individual, family, or business, we can guide you towards solutions that work for you. We help families protect and preserve their financial future and businesses reduce their risk. No matter what you need, we’re here for you. We take pride in the quality service we offer.

Insurance for your peace of mind.

We know the insurance industry and we know you, which means we can help you find comprehensive insurance protection to help protect you. With our years of experience handling insurance for our clients, you can feel confident that there’s not much we haven’t seen.

We’ll bring you peace of mind knowing we can help you regardless of how big, small, unique, or specific your insurance needs are.

The Independent Agency Advantage

One agency, complete strategy with Burnside Insurance Group

Here’s what makes our insurance agency different.

Personalized Solutions: Get the power of choice with insurance that’s designed for your unique needs.

Knowledgeable Service: We’ll be there for you with reliable service and support to help you make informed decisions.

Trusted Relationships: You can rely on us to simplify the insurance process and advise you on your insurance.

Where We Serve

Burnside Insurance Group LLC is located in Cleveland, TN, and licensed in Tennessee and Georgia.

Visit our office at 85 Central Avenue, Cleveland, TN 37311, or call us at 423-709-9010.

Already a Client?

Your coverage does not stop at the sale. Existing clients can reach their advisor directly, request proof of insurance or a certificate, make a payment, report a claim, or ask a coverage question any time. We are here for the life of your policy, not just the first quote.

Visit Policy Service Center ›

Meet Our Team

Behind every policy is a team that is here to educate, advise, and protect. Get to know the people who will be looking after your coverage on our staff directory

From Our Clients

Find out why families and businesses in Cleveland and across Tennessee count on Burnside Insurance Group to protect what matters most.

  • Katrin’s Avatar Katrin ★☆☆☆☆ 9 months ago
    The company’s communication with customers is extremely poor. All notifications are sent only by regular mail, despite the fact that they have an email address and a phone number.
    After we moved, the payment notice was sent to an old address,
    … More which resulted in me having to drive without insurance for two weeks.
    With this level of service, I chose not to renew my policy and switched to another company — faster, cheaper, and hassle-free.
  • Michael Osmun’s Avatar Michael Osmun ★★★★★ 5 months ago
    Burnside Insurance is THE insurance group! Not only have they saved me thousands on my business policies, but have given me more coverage and secured by business for the future. I highly recommend their agency.
  • Steven Cooke’s Avatar Steven Cooke ★★★★★ 9 months ago
    Doran found great insurance rates for me for multiple vehicles for both commuting and pleasure. The explanation of the policy was clear and easily understood. I highly recommend.
  • Hineni Counseling & Consulting, PLLC’s Avatar Hineni Counseling & Consulting, PLLC ★★★★★ a year ago
    Burnside Insurance Group was a great help in finding the right coverage for our practice. The staff is knowledgeable and thorough with their products and services. We are very thankful for their service to us and the community.
  • Joy Salzlein’s Avatar Joy Salzlein ★★★★★ a year ago
    Burnside Insurance is a locally owned, family run business and it was a pleasure to work with Doran and Alisha. It was great to sit down and understand exactly what my policy covers and how my insurance needs were covered. I can’t imagine … More using another company after having the Burnside experience.
Burnside Insurance Group

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