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Important information for your use of our website.
Privacy Policy
Effective Date: February 14, 2025
Introduction: Welcome to Burnside Insurance Group (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, interact with us online, or use our services.
Information We Collect We collect various types of personal information, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Insurance-related details
- IP address and device information
- Any other information you voluntarily provide
We collect this information through website forms, cookies, and tracking technologies, as well as through direct communications with you.
How We Use Your Information: We use the personal information we collect for the following purposes:
- To provide and manage our services
- To respond to inquiries and requests
- To send important updates, promotional offers, and marketing communications (with
your consent) - To process transactions and service your policies
- To analyze website usage and improve user experience
- To comply with legal obligations and enforce our policies
Sharing of Personal Information: We do not sell or rent your personal information. However, we may share your information with:
- Insurance carriers and partners to provide you with quotes and services
- Service providers who assist us with business operations (e.g., payment processing, IT
support) - Legal authorities when required by law or to protect our legal rights
SMS Consent Policy: We may send you SMS messages related to our services, such as policy updates, appointment reminders, and account notifications. Your SMS consent is not shared with third parties for marketing purposes. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text “STOP.” For assistance, text “HELP” or visit our website at www.burnsideinsgrp.com. Visit https://burnsideinsgrp.com/privacy-policy/ for our Privacy Policy and https://burnsideinsgrp.com/terms-of-service/ for Terms of Service.
Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
Behavioral Advertising: We may use your personal information to provide targeted advertisements or marketing communications that we believe may be of interest to you. This may include remarketing efforts through platforms such as Google Ads, Facebook, or other third-party advertising networks. You can opt out of targeted advertising by adjusting your ad settings on the respective platform or visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
Do Not Track Signals: Some web browsers allow users to send “Do Not Track” signals. Our website does not currently respond to these signals, but we respect your privacy preferences and offer opt-out options through third-party services.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Privacy Rights: You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Withdraw consent for data processing, where applicable
To exercise your rights, contact us at .
Links to Third-Party Sites: Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
Changes to This Privacy Policy: We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us: If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Burnside Insurance Group
149 Inman St. E. Cleveland, TN 37311
423-709-9010
By using our website and services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.
