Burnside Insurance Group
Burnside Insurance Group
Home2026-09-23T20:48:16-04:00

We help you find coverage that actually fits your life, explained simply, and backed by a local team that’s there when it’s time to file a claim.

01

We Shop Around for You

As an independent, people-first agency, we treat every client like family. We shop multiple carriers on your behalf, explain your options in plain language, and make sure you know exactly what your policy covers long before you ever need to use it.

02

We Spot Coverage Gaps

Our team has spent years in the insurance industry, including time on the claims side, so there isn’t much we haven’t seen. We put that experience to work reviewing your home, vehicles, and business to spot gaps in your coverage and recommend protection that fits your real situation.

03

Here for You, Year After Year

We don’t sell a policy and disappear. Whether you’re buying a new home, adding a driver, or expanding your business, we’re a phone call away. From new policies and premium questions to filing a claim, we strive to be there whenever you need us, year after year.

Personal Insurance

Burnside Insurance Group helps people across Tennessee protect what matters most. From your home and vehicles to boats, jewelry, collections, and art, we find coverage that gives you peace of mind no matter how unique your situation is.

Tennessee High Value Households Insurance

Bundle Home + Auto

At Burnside Insurance Group, we look at the whole picture, not just a single policy. We compare options from multiple carriers and can bundle your auto coverage with home, renters, or condo insurance for stronger protection and real savings every year.

Tennessee Auto Insurance

Auto Insurance

Whether you’re commuting around Cleveland, traveling across Tennessee, or hitting the trails on the weekend, Burnside Insurance Group compares rates from multiple carriers to find auto coverage that protects you on the road and fits your budget.

Tennessee Homeowners Insurance

Home Insurance

Your home holds your family, your belongings, and years of memories. We build homeowners policies that can cover fire, water damage, liability, theft, and additional living expenses, so you can rest easy knowing your household is protected.

Life insurance for Tennessee individuals and families

Life Insurance

Life insurance is one of the most meaningful ways to care for the people you love. We help you choose a policy that can replace lost income, cover debts and final expenses, and keep your family on solid financial footing, all explained in plain language.

Business Insurance

No two businesses face the same risks. At Burnside Insurance Group, we work with restaurants, retailers, contractors, and other local companies across Tennessee to build straightforward insurance programs that protect your property, your people, and your bottom line, so you can focus on growth.

Business insurance built around your industry

From same-day general liability to commercial property, business auto, and commercial umbrella coverage, Burnside Insurance Group builds insurance programs for businesses of every size in Cleveland and throughout Tennessee. Whether you run a restaurant, a retail shop, or a contracting company, our team has the experience to help. Just read our reviews.

Restaurants, Food & Beverage

Building Owners / Lessors Risk

Contractors & Trades

Retail Businesses and Shops

IT / Technology Services

Auto & Repair Services

Trucking & Transportation

Manufacturing & Industrial

Dental & Private Practices

Farm & Agriculture

About Burnside Insurance Group

7800+

Clients Served

99%

Customer Satisfaction

20,000+

Policies Written

6+

Years Experience

Burnside Insurance Group

Why Choose Us

At Burnside Insurance Group, we are a people-first independent agency, and that means we serve you. Since 2020, we’ve helped families, individuals, and businesses in our community find the right coverage through honest advice, clear education, and genuine care.

We treat every client the way we’d want our own family treated. Our team brings years of insurance industry and claims experience to every conversation, and we’re committed to building lasting relationships, not just writing policies.

How We Help

Many people end up with policies scattered across different companies and agents, with no one looking at the big picture. We bring it all under one roof. Because we handle personal, commercial, and life insurance, we can review everything together, close coverage gaps, remove overlap, and make sure your protection works as one plan.

Already a Client?

Our relationship doesn’t end once your policy is issued. Current clients can reach our team directly to request proof of insurance or a certificate, make a payment, report a claim, or ask a coverage question. New policy, renewal, or claim, we strive to be there whenever you need us.

View policy service center ›

About our founders

Burnside Insurance Group is an independent, locally owned insurance agency headquartered in Cleveland Tennessee. We help protect homeowners, drivers looking for auto insurance, families in need of life insurance, renters, landlords, businesses, and high value households.

SINCE 2020, Burnside Insurance Group has helped local families and businesses find what every policy should deliver: real peace of mind.

Our promise is simple: “The Key to Your Peace of Mind.” Whether you need coverage for your first car or protection for a growing company, we’ll make sure you have the right coverage at the right price.

Everything we do starts with one question: what is best for the person in front of us? That focus keeps us accountable to our clients and to the community we call home.

Whether you own a rental property or run a growing business, you shouldn’t have to wonder if your policy will hold up when you file a claim. We review your coverage carefully so there are no surprises when it counts.

As a family-run agency, we understand what it takes to protect both a household and a business. We’ll make sure your home is properly covered and that the business you’ve worked so hard to build is protected too.

From Our Clients

Find out why families and businesses in Cleveland and across Tennessee count on Burnside Insurance Group to protect what matters most.

  • Katrin’s Avatar Katrin ★☆☆☆☆ 9 months ago
    The company’s communication with customers is extremely poor. All notifications are sent only by regular mail, despite the fact that they have an email address and a phone number.
    After we moved, the payment notice was sent to an old address,
    … More which resulted in me having to drive without insurance for two weeks.
    With this level of service, I chose not to renew my policy and switched to another company — faster, cheaper, and hassle-free.
  • Michael Osmun’s Avatar Michael Osmun ★★★★★ 5 months ago
    Burnside Insurance is THE insurance group! Not only have they saved me thousands on my business policies, but have given me more coverage and secured by business for the future. I highly recommend their agency.
  • Steven Cooke’s Avatar Steven Cooke ★★★★★ 9 months ago
    Doran found great insurance rates for me for multiple vehicles for both commuting and pleasure. The explanation of the policy was clear and easily understood. I highly recommend.
  • Hineni Counseling & Consulting, PLLC’s Avatar Hineni Counseling & Consulting, PLLC ★★★★★ a year ago
    Burnside Insurance Group was a great help in finding the right coverage for our practice. The staff is knowledgeable and thorough with their products and services. We are very thankful for their service to us and the community.
  • Joy Salzlein’s Avatar Joy Salzlein ★★★★★ a year ago
    Burnside Insurance is a locally owned, family run business and it was a pleasure to work with Doran and Alisha. It was great to sit down and understand exactly what my policy covers and how my insurance needs were covered. I can’t imagine … More using another company after having the Burnside experience.

Latest Blog Articles

Latest Articles From Burnside Insurance Group

Questions? Answers!

What are some practical things I can do to lower the cost of my homeowners insurance?2026-07-14T15:21:37-04:00

There are a number of things you can do to lower the cost of your homeowners insurance. The easiest thing to do is get a comprehensive review of your policy and needs from your local agent.

It’s not surprising to find quotes on homeowners insurance that vary by hundreds of dollars for the same coverage on the same home. When you shop, be careful to make sure each insurer is offering the same coverage.

Another way to lower the cost of your homeowners insurance is to look for any discounts that you may qualify for. For example, many insurers will offer a discount when you place both your automobile and homeowners insurance with them. Other times, insurers offer discounts if there are deadbolt exterior locks on all your doors, or if your home has a security system. Be sure to ask us to look into these discounts for you.

Another easy way to lower the cost of your homeowners insurance is to raise your deductible. Increasing your deductible from $250 to $500 will lower your premium, sometimes by as much as five or ten percent.

What does homeowners insurance cover?2026-07-14T15:21:38-04:00

The typical homeowners policy has two main sections: Section I covers the property of the insured, and Section II provides personal liability coverage for the insured. Almost anyone who owns or leases property has a need for this type of insurance. Usually, homeowners insurance is required by the lender to obtain a mortgage.

What is the difference between the terms “actual cash value” and “replacement cost” in my homeowners policy?2026-07-14T15:21:38-04:00

Covered losses under a homeowners policy can be paid on either an actual cash value basis or on a replacement cost basis. When “actual cash value” is used, the policy owner is entitled to the depreciated value of the damaged property. Under the “replacement cost” coverage, the policy owner is reimbursed an amount necessary to replace the article with one of similar type and quality at current prices.

What factors should I consider when purchasing homeowners insurance?2026-07-14T15:21:38-04:00

Here’s a checklist of things you should consider when you purchase homeowners insurance:

  1. Determine the amount and type of insurance that you need. The coverage limit of your house should equal 100% of its replacement cost. If your policy limit is less than 80% of the replacement cost of your home, any payment from your insurance company will be less than the full cost to replace your home. You’ll have to pay the rest out of your own pocket. Also, decide if the personal property and personal liability limits are adequate for your needs.
  2. Determine which, if any, additional endorsements you want to add to your policy. For example, do you want the personal property replacement cost endorsement, an earthquake endorsement, or a jewelry endorsement?
  3. Once you’ve decided on the coverage you want in your homeowners insurance policy, consult us. We’ll be able to help you determine if there are any gaps in coverage you might not have been aware of and explain the details of the policy’s exclusions and limitations, as well as recommend an insurance company that will live up to your expectations.
What are the policy limits (i.e. coverage limits) in a standard homeowners policy?2026-07-14T15:21:39-04:00

*Note: this answer is based on the Insurance Services Office’s HO-3 policy.

A: The dwelling and other structures on the premises are protected on an “all risks” basis up to the policy limits. “All risks” means that unless the policy specifically excludes the manner in which your home is damaged or destroyed, there is coverage. The policy limit for the dwelling is set by the policy owner at the time the insurance is purchased. The policy limit for the other structure is usually equal to 10% of the policy limit for the dwelling.

Losses to your personal property are covered on a “named perils” basis. “Named perils” means that you have coverage only when your property is damaged or destroyed in the manner specifically described in the policy. The policy limit on the coverage is equal to 50% of the policy limit on the dwelling. Limits for the coverage for the additional expenses that the policy owner may incur when the residence cannot be used because of an insured loss is equal to 20% of the policy limit on the dwelling.

The coverage limit on personal liability is determined by the policy owner at the time the policy is issued. The coverage limit on medical payments to others is usually set at $1000 per injured person.

Where and when is my personal property covered?2026-07-14T15:21:39-04:00

Personal property (except property that is specifically excluded) is covered anywhere in the world. For example, suppose that while traveling, you purchased a dresser and you want to ship it home. Your homeowners policy would provide coverage for the named perils while the dresser is in transit, even though the dresser has never been in your home before.

I have an older car that currently has a very low market value. Do I really need to purchase automobile insurance?2026-07-14T15:21:40-04:00

Most states have insurance laws that require drivers to have at least some automobile liability insurance. These laws were enacted to ensure that victims of automobile accidents receive compensation when their losses are caused by the actions of another individual who was negligent.

It’s often the case that the cost of repairing the damages to an older car is greater than its value. In these cases, your insurer will usually just “total” the car and give you a check for the car’s market value less the deductible. Many people with older cars decide not to purchase any physical damage coverage.

What’s the difference between Collision Physical Damage Coverage and Comprehensive Physical Damage Coverage?2026-07-14T15:21:40-04:00

Collision Physical Damage Coverage is defined as losses you incur when your automobile collides with another car or object. For example, if you hit a car in a parking lot, the damages to your car will be paid under your collision coverage.

Comprehensive Physical Damage Coverage provides coverage for most other direct physical damage losses you could incur, including theft. For example, damage to your car from a hailstorm would be covered under your comprehensive coverage.

What factors can affect the cost of my automobile insurance?2026-07-14T15:21:40-04:00

A number of factors can affect the cost of your automobile insurance, some of which you can control and some that you can’t.

The type of car you drive, the purpose the car serves, your driving record, and where the car is garaged can all affect how much your automobile insurance will cost.

Even your marital status can affect your cost of insurance. Statistics show that married people tend to have fewer and less costly accidents than single people do.

What kinds of questions should I be expected to answer when I apply for an insurance policy? Why do insurers need so much information?2026-07-14T15:21:41-04:00

When you apply for an insurance policy, you’ll be asked a number of questions. Among other things, the agent might ask you your name, age, gender, and address. You’ll also be asked a number of other questions which will be used to determine how likely you are to make a claim.

When an insurance company is deciding whether or not to offer automobile insurance to a potential customer, they will want to know about the person’s previous driving record, whether they have any recent accidents or tickets, and what type of car is to be insured.

Insurance companies have different programs for different customers. Adults with good driving records will generally pay less for auto insurance than a young driver with traffic tickets will. In order to determine which program you qualify for, an insurance company needs basic information about you.

In addition to your age, gender, and driving experience, they will also need information about the vehicle you drive and how you drive it to determine a fair price. For example, a large luxury car costs more to repair or replace than a sub-compact, and someone who commutes 30 miles each way is more likely to be in an accident than someone who rides the bus to work and drives only on weekends.

What are the advantages to using an agent to purchase insurance?2026-07-14T15:21:41-04:00

By using an agent to purchase insurance, the policy holder receives more personal service. An agent with whom there is direct contact can be vital when purchasing a product and absolutely necessary when filing a claim. A local independent agent is able to deliver quality insurance with competitive pricing and local, personalized service.

Have a question we didn’t answer? Contact us.

Burnside Insurance Group

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