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Important information for your use of our website.
Burnside Insurance Group SMS Terms & Conditions
Effective Date: February 14, 2025
SMS Consent Communication: Information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications: If consent has been given to receive text messages from Burnside Insurance Group, messages may be received related to the following:
- Policy updates and reminders
- Billing inquiries and payment reminders
- Claims status updates
- Renewal notifications
Example: “Hello, this is a reminder from Burnside Insurance Group regarding your policy renewal. Please review your renewal details at your earliest convenience. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency: Message frequency may vary depending on the type of communication. You may receive up to 5 SMS messages per week related to policy updates, billing, or claims.
Example:“Message frequency may vary. You may receive up to 5 SMS messages per week regarding your policy, billing, or claims status.”
Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on your carrier’s pricing plan. Fees may vary if messages are sent domestically or internationally.
Opt-In Method: Opting in to receive SMS messages from Burnside Insurance Group can be done in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
Opt-Out Method: You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message received. Alternatively, you may contact Burnside Insurance Group directly to request removal from our messaging list.
Help: For assistance, reply with the keyword “HELP” or contact us directly at 423-709-9010.
Additional Options: If SMS messages are not desired, you may leave the SMS consent box unchecked on forms.
Standard Messaging Disclosures:
- Message and data rates may apply.
- Opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.
